About Us
Join Comfort Click, a premier e-commerce MNC specialising in branded nutraceuticals and healthcare products for both retail and pets. Since our inception in 2005, we've rapidly expanded, now serving multiple countries across Europe.
Our UK headquarters, along with our dynamic Indian offices in Hyderabad and Vadodara, are at the forefront of continuous innovation, strongly focused on nurturing in-house talent. We cultivate a collaborative culture, driven by both our management and employees. In our fast-paced and energetic environment, decision-making is swift, offering you the chance to grow professionally alongside experienced experts, including our senior management and company owners.
Come and be an integral part of Comfort Click's exhilarating growth story, where your efforts and contributions are deeply valued.
The Job
We are seeking a talented and data-driven Data Manager to join our team. Data Manager will play a crucial role in helping us understand user behaviour, optimise our online presence, and drive data-informed decision-making. If you have a passion for data analysis, web analytics tools, and a knack for turning data into actionable insights, we want to hear from you.
Key Responsibilities
Web Analytics:
Utilise web analytics tools (Google Analytics 4) to track and analyse user behaviour on our websites and digital platforms.
Monitor website traffic, user engagement, and conversion rates to identify trends and opportunities for improvement.
Reporting and Insights:
Generate regular reports and dashboards to communicate key performance metrics and insights to stakeholders.
Translate data findings into actionable recommendations for website optimization, content strategy, and user experience enhancements.
Conversion Rate Optimization (CRO):
Collaborate with marketing and web development teams to improve website user experience and conversion rates.
Conduct A/B tests and analyse the results to optimise landing pages and online forms.
User Journey Analysis:
Analyse user journeys and paths through the website to identify drop-off points, friction points, and areas for improvement.
Collaborate with UX/UI designers and developers to implement improvements.
Competitor Analysis:
Keep abreast of industry trends and conduct competitor analysis to identify strengths, weaknesses, and opportunities for our online presence.
Digital Marketing Analysis:
Evaluate the performance of digital marketing campaigns, including paid advertising, email marketing, and social media efforts.
Assess ROI and make data-driven recommendations for campaign optimization.
Data Integrity and Governance:
Ensure data accuracy and integrity in web analytics platforms.
Implement tracking tags and maintain tracking consistency.
About You
You have at least 2 years of experience within a similar role
Bachelor's degree in Business, Marketing, Data Science, or a related field
Proven experience as a Web Analyst or similar role
Proficiency in web analytics tools, such as Google Analytics or Adobe Analytics
Strong analytical and data interpretation skills
Knowledge of A/B testing methodologies and tools
Excellent communication and presentation skills
Attention to detail and ability to work independently
Strong problem-solving skills and a proactive attitude
Knowledge of JavaScript for tracking implementation
Experience with data visualisation tools (Looker)
Team handling Experience
Excellent Communication Skill
Benefits
Market leading pay rates.
Performance based incentives.
95% of management promoted from within.
Service recognition awards.
Regular performance recognition awards.
Fantastic social events.
Dynamic, motivated international team.
What are you waiting for?
It doesn't surprise us that we have become one of the most popular employers within the industry. We pay well, we invest in people and have fun whilst recognising your contribution.
We are proud to have become an internationally award-winning employer and want to continue our success through you. A lot of people want an opportunity to showcase their talent and be recognised for it. If you are considering a move, just get in touch with our team who would be happy to help answer any of your questions. If you are ready to apply, simply email us a copy of your latest CV together with your expectations and why you think you are ideal for this role!